Privacy Policy
Last Updated: 01st July, 2025
We take your privacy seriously and are committed to safeguarding your personal information. This Privacy Policy outlines the types of personal data we collect, how we use it, and the rights you have in relation to your data. Our approach is guided by transparency, security, and compliance with applicable laws.

Scope of the Policy
This Policy applies to individuals who use our website, interact with us via email, phone, or social media, and access any of our digital services or APIs provided through our platform.

Information We Collect
We may collect the following types of personal information, directly from you or through your use of our services: full name, email ID, phone number, address, PAN, and other KYC details, device and browser information (e.g., IP address, OS, device type), bank account and financial data (where applicable), and any other data you voluntarily submit through our forms or API endpoints.

How We Collect Your Information
We collect personal data through website sign-up or registration forms, contact via email, phone, or chat, usage of our services and APIs, form submissions, document uploads, digital signatures, and interactions via third-party integrations or platforms.

Purpose of Processing Your Data
We use your personal information to provide access to our services and APIs, create and manage your account, enable identity verification and document processing, facilitate digital onboarding or transaction workflows, send updates, alerts, and respond to support requests, improve platform functionality, performance, and security, and comply with applicable KYC, AML, and regulatory obligations.

Legal Basis
Data is processed on the basis of your consent (e.g., when signing up or submitting a form), our contractual obligation to deliver the requested services, our legitimate interest to operate and secure our platform, and legal compliance requirements under applicable regulations.

Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share it with service providers and agents to support operations and only under strict confidentiality, with business partners when delivering integrated or co-branded services, during mergers or acquisitions as part of business restructuring, and with authorities if required by law or court orders.

Your Rights
You may request to know what personal data we hold and how it’s processed, correct or update your information, request deletion of your data where permitted by law, opt out of certain communications, and nominate another individual to act on your behalf in the event of your death or incapacity. To exercise any of the above rights, please contact us at [Insert Email].

Data Security
We follow strict security standards to protect your data, including encrypted storage and secure transmission, access control and role-based permissions, regular testing and vulnerability assessments, and disaster recovery and data backup protocols.

Cookies and Tracking
Our website may use cookies and similar technologies to enhance your browsing experience. These help remember your preferences, measure platform usage, and personalize services. You can choose to disable cookies in your browser, though some features may not function properly.

Data Retention
We retain personal data only as long as necessary for business, legal, or regulatory purposes. Specific retention periods include: signed documents retained up to 1 year, archived for 6 years; KYC data retained for 6 months or as per purge request; financial data retained as per applicable compliance norms; and general data retained based on ongoing business relationship or request.

Underage Users
Our services are not intended for users under the age of 18. If you are a minor, you should not provide personal information or use our services.

Your Consent
By using this website or our services, you agree to this Privacy Policy. We may update this Policy periodically and will notify you of material changes. Your continued use after changes are posted indicates your acceptance of the revised policy.